Our Services

VUMC-CPPA Logo

Patient Advocacy Reporting System (PARS®)

Cup of Coffee ConversationPatient Advocacy Reporting System (PARS®) is an evidence based tool and process to promote professional accountability and self/group regulation through identification of and intervention with physicians at increased risk for malpractice claims and adverse surgical outcomes.
 


 

Coworker Observation Reporting System (CORSTM)

Cup of CoffeeCORS is a process and tool to help organizations address professionals who threaten quality, safety, and risk through unprofessional behaviors towards coworkers.
 


 

Training and Leadership Development Programs

Cup of Coffee ConversationInnovative training programs to support organizations in creating and sustaining the right people, processes, and systems to address unprofessional behavior and professionalism.
 


 

Malpractice Risk Reduction Training Programs

Cup of Coffee ConversationTraining drawing on 25+ years of addressing malpractice risk through training programs in service recovery, error disclosure, and skills to address individual variations in performance.
 


 

Work Guided by Best Thinking

Cup of Coffee Conversation
100+ research publications, innovative use of natural language processing tools and analytics.
 


 

Please CLICK HERE for additional information about our programs or CONTACT US to see how we can help support professionalism in your organization.

Professionalism Pyramid

Addressing Behaviors that Undermine a Culture of Safety

The CPPA is recognized internationally as a leader in Professionalism, Quality Improvement, the promotion of Patient Safety and the reduction of Malpractice Risk.

Please CLICK HERE to view our Professionalism Pyramid and a brief overview of our intervention model.

VIEW THE FULL BROCHURE

May 2018
Chicago 

Join our internationally recognized faculty for CPPA's leadership training, "Promoting Professionalism" where we will provide practical tactics for attendees who wish to promote professional accountability in their own organizations.

For additional information please contact
Madison Hartstein at 
madison.hartstein@vumc.org