Patient Advocacy Reporting System (PARS®)
Patient Advocacy Reporting System (PARS®
) is an evidence based tool and process to promote professional accountability and self/group regulation through identification of and intervention with physicians at increased risk for malpractice claims and adverse surgical outcomes.
Coworker Observation Reporting System (CORSTM)
CORS is a process and tool to help organizations address professionals who threaten quality, safety, and risk through unprofessional behaviors towards coworkers.
Training and Leadership Development Programs
Innovative training programs to support organizations in creating and sustaining the right people, processes, and systems to address unprofessional behavior and professionalism.
Malpractice Risk Reduction Training Programs
Training drawing on 25+ years of addressing malpractice risk through training programs in service recovery, error disclosure, and skills to address individual variations in performance.
Work Guided by Best Thinking
100+ research publications, innovative use of natural language processing tools and analytics.