Our Services


Patient Advocacy Reporting System (PARS®)

Cup of Coffee ConversationPatient Advocacy Reporting System (PARS®) is an evidence based tool and process to promote professional accountability and self/group regulation through identification of and intervention with physicians at increased risk for malpractice claims and adverse surgical outcomes.


Coworker Observation Reporting System (CORSsm)

Cup of CoffeeCORS is a process and tool to help organizations address professionals who threaten quality, safety, and risk through unprofessional behaviors towards coworkers.


Educational Programs

Cup of Coffee ConversationInnovative training programs drawing on 25+ years of research and experience in professionalism. Our programs help to support organizations in implementing and sustaining the right people, processes, and systems to address unprofessional behavior.

Work Guided by Best Thinking

Cup of Coffee Conversation
100+ research publications, innovative use of natural language processing tools and analytics.


Please CLICK HERE for additional information about our programs or CONTACT US to see how we can help support professionalism in your organization.

Professionalism Pyramid

Addressing Behaviors that Undermine a Culture of Safety

The CPPA is recognized internationally as a leader in Professionalism, Quality Improvement, the promotion of Patient Safety and the reduction of Malpractice Risk.

Please CLICK HERE to view our Professionalism Pyramid and a brief overview of our intervention model.

Learn More and Register

Join our internationally recognized faculty for CPPA's leadership training,
"Promoting Professionalism"
where we will provide practical tactics for attendees who wish to promote professional accountability in their own organizations.

Nov. 30 - Dec. 1 2018