The refresh of our copier fleet will begin in the first week of October. We will begin with replacement of about 200 or so expired SmartPrinting machines. This first phase should take about a month.
Departments involved will already have had multiple contacts with CyergisTek/Auxilio and possibly also Canon, and will be contacted again when their replacement date is firm. Training will be provided to each area receiving a new unit. We will be liaising with VUMC IT as needed, and care has been taken to avoid any conflicts with EpicLeap preparations.
During this process CynergisTek/Auxilio will also be rounding with other areas that have expressed a need for new equipment for new activities or other purposes, to assess those needs and develop a plan for further installs.
Bear in mind that if your machine is past its contract expiration and is not yet slated for replacement, there is nothing for you to do. Existing machines continue on a month-to-month basis on the same terms until removed.
OTHER PROGRAM NOTES
Printer service and supply requests are running through the Pegasus system. The local CynergisTek/Auxilio staff have now assumed responsibility for all Managed Print toner deliveries, and this should eliminate any delays attributable to delivery by third-party vendors.
As VUMC moves toward full implementation of the program, additional updates will appear here and be distributed by several other means. We look forward to working with all our departments to streamline and improve our printing processes.