Phase I of the CynergisTek Copier Refresh project has concluded. Phase II of the planned machine replacements will begin in March. CynergisTek is planning and assessing for this during February.
Bear in mind that if your SmartPrinting machine is past its contract expiration date, there is nothing for you to do. Existing machines continue on a month-to-month basis on the same terms until removed, and you can continue using the SmartPrinting site for service & supplies.
OTHER PROGRAM NOTES
Printer service and supply requests are running through the Pegasus system. The local CynergisTek/Auxilio staff have now assumed responsibility for all Managed Print toner deliveries, and this should eliminate any delays attributable to delivery by third-party vendors.
Tagging and inventorying of equipment will still continue at a slower place, as we discover units that were overlooked in the initial survey.
Chargebacks are now running for all parts of the program. For details on the chargeback procedures, please see our FAQ page, question #21, or click to download the PDF flyer from the links at upper left of this page.
Special note for January pullsheets: due to a hitch in the vendor's billing system, per-click charges for both November and December were billed in January. These are identified as NOV or DEC in the description field. We do not anticipate this happening again.
As VUMC moves toward full implementation of the program, additional updates will appear here and be distributed by several other means. We look forward to working with all our departments to streamline and improve our printing processes.
Please check our FAQs and other links to the left for more information.
Sample Auxilio/CynergisTek Label:
Last Updated: 10/18/2017