VUMC Project Manager - Frank Ashe

CynergisTek/Auxilio Onsite Manager - Michael Spurbeck

Auxilio Corporate Page - get better acquainted with our partner

CynergisTek Corporate Page - get better acquainted with our new partner

Pegasus Ticketing System - place a service or supply call for CynergesTek/Auxilio units

SmartPrinting Site - access services on your SmartPrinting unit

VU Managed Print Program - separate from ours, but pursuing the same objectives

Managed Print Machine Lookup Page - use the AB# from your machine label or budget report to look up your machine

Department Entry Page - quick access to all our sites

Ordering Zebra Labels For Epic - quick access to all our sites



The CynergisTek Copier Refresh project has been temporarily halted while Epic Go-Live is in process.  It should resume about the first of December.

Bear in mind that if your SmartPrinting machine is past its contract expiration date, there is nothing for you to do.  Existing machines continue on a month-to-month basis on the same terms until removed, and you can continue using the SmartPrinting site for service & supplies.


Printer service and supply requests are running through the Pegasus system.  The local CynergisTek/Auxilio staff have now assumed responsibility for all Managed Print toner deliveries, and this should eliminate any delays attributable to delivery by third-party vendors. 

Tagging and inventorying of equipment will still continue at a slower place, as we discover units that were overlooked in the initial survey. 

Billing has now begun, via per-click charges applied to existing printers.  (Please note that printers in research areas are not included in this process.)  For details on the chargeback procedures, please see our FAQ page, question #21, or click to download the PDF flyer from the links at upper left of this page.

As VUMC moves toward full implementation of the program, additional updates will appear here and be distributed by several other means.  We look forward to working with all our departments to streamline and improve our printing processes.

Please check our FAQs and other links to the left for more information.

Sample Auxilio Label:
Sample Auxilio Label

Last Updated:  10/18/2017

CynergisTek/Auxilio Copier Refresh - This has temporarily paused while Epic Go-Live is in progress. It should resume about the first of December.