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The mission of the workforce performance operations team is to supply tools, techniques and consulting that improve workforce skills, knowledge and abilities across the institution. 

Workforce Performance Operations Services

  • Assistance in solving performance gaps with the most appropriate training intervention
  • Assistance with electronic attendance tracking for large educational events
  • Development of full scale learning evaluation plans to illustrate the link between learning activities and business outcomes
  • Development of measurable learning outcomes through instructional design consulting
  • Enhancing group participation through electronic audience response polling
  • Professional development for subject matter experts on training needs assessment and evaluation
  • Shared learning technology resources for synchronous and asynchronous e-learning as well as virtual collaboration